Burlington Managed IT Services Company

Experience Efficient and Reliable Managed IT Services with Burlington’s Finest
Accelerate Your Business Growth with 25+ Years of Managed IT Expertise
Increase Productivity and Reduce Risk with ITSco, Your Trusted Managed Services Provider

Why choose ITSco for managed IT services in Burlington?

  • Reduce technical debt by letting one of Burlington’s top IT companies show you the way.
  • Minimize downtime and boost productivity with our remote monitoring and automated alerting.
  • Protect your critical data with industry-leading managed security solutions.
  • Augment your in-house IT capabilities (or simply hand over the keys!) with end-to-end support from a trusted, local managed IT services provider right in Burlington.
Request a Quote for Managed IT Services in Burlington
Reliable Managed IT Services in Burlington
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Reliable Managed IT Services in Burlington
ITSco
Managed IT Services in Burlington, NC
4601 Creekstone Drive Suite 102 Durham, NC 27703
Choose ITSco for Quality Managed IT Services in Burlington
25+ Years
Being one of the leading IT companies in Burlington
60%
Over 60% of our clients have been with us for more than 5 years.
0%
A serious security breach has been experienced by a portion of our client base.
Complete IT Solutions for Burlington and Surrounding Areas

Remote Monitoring

Achieve optimal uptime and swift issue resolution with our remote monitoring and management services in Burlington.

Network Security Services

Rapidly respond to security threats with our SOC and SIEM system for comprehensive network security services.

Help Desk Services

Experience proactive network monitoring and comprehensive IT support with our responsive help desk team.

Cloud Computing Services

Unlock your company's potential with reliable and scalable cloud computing solutions managed by our Burlington IT experts.

Customized SLAs

Stay connected and focused on your business with customized SLAs that ensure the response times you need.

Disaster Recovery

Secure critical data from disasters with reliable backups and comprehensive business continuity planning.

Vulnerability Management

Reduce risks to your business with automated vulnerability testing and proactive remediation for your IT infrastructure.

IT Automation

Elevate your security standards and enhance ROI through efficient IT automation, mitigating human errors and maximizing productivity.

IT Project Management

Ensure your IT projects stay on track and within budget with our expert engineers and project managers at ITSco.
Our Trusted Client Partners
IT Solutions Company & Managed IT Services Burlington
Maximize ROI with Trusted IT Firm in Burlington

With optimized and properly managed IT infrastructure, you can reduce technical debt, minimize unpredictable expenses, and improve your bottom line. At ITSco, our managed services in Burlington are designed to have a positive impact on your business and ensure the best possible return on investment (ROI) for your IT expenditures.

Our business technology planning services encompass:

  • Thorough discovery and risk analysis of your IT infrastructure.
  • The creation of an IT roadmap aligned with your business plans, encompassing budgeting and ROI analysis.
  • Detailed IT project planning and development.
  • Vendor negotiations and management.

In addition, we offer flexible, fixed-price service plans to effectively maintain your infrastructure and continue maximizing the benefits of your IT spending over time.

Our People Make the Difference at ITSco

More than half of our clients have been with us for five or more years, and over a third of them have remained loyal for more than a decade.

In an industry where 40% of small and medium-sized business owners using managed IT services consider switching their support services vendor each year, our remarkably low customer turnover rate speaks volumes about our commitment to exceptional customer service.

Moreover, our dedication to customer satisfaction is paralleled by our unwavering commitment to our service team. By fostering a challenging yet supportive environment, we are able to attract and retain top-tier computer engineering, computer support, and customer service professionals in the market.

IT services in Burlington
IT Solutions Company & Managed IT Services Burlington
Trusted Technology Solutions for Local Healthcare, Pharma, and Tech Leaders

For over 25 years, ITSco has been providing reliable IT solutions to small and medium-sized enterprises (SMEs) in Burlington. During this time, we’ve had the privilege of supporting some of the region’s most inspiring businesses in achieving their goals.

Whether it’s partnering with tech startups, assisting a prominent physician-owned medical group with over 2000 employees and 22 locations, or collaborating with a global computer technology leader, our expertise spans a wide range of industries.

While our clients and their needs may differ, one thing remains constant – their requirement for top-notch IT services and our unwavering commitment to engineering excellence and superior customer service. This dedication has enabled us to establish a trusted reputation built on long-term relationships and customer satisfaction.

Secure Your Network from Cyber Threats.

Ransomware, malware, hacks, data breaches, phishing attacks – the threats never cease, and they continue to evolve. At ITSco, one of the leading IT services providers in Burlington, we understand these risks and help our customers fortify their defenses. In fact, none of our clients have experienced a major security breach while under our IT managed services plans.

However, we recognize that cybersecurity can be costly, and no defense can be foolproof. That’s why we approach risk assessment and defense planning with vigilance and practicality. Our goal is to safeguard your business and data by offering reliable cybersecurity solutions and services.

Partner with ITSco, an esteemed managed IT services provider in Burlington, Durham, RTP, The Triangle, and The Triad, to access a range of cybersecurity offerings, including security assessments, managed security services, security awareness training, automated vulnerability scanning, Security Information and Event Management (SIEM) and Security Operations (SOC) services, and security compliance support.

Burlington Managed IT Services Company
Discover an IT Partner that Understands Your Business Inside Out.
Experience Quality Managed Support for True Peace of Mind.
Managed IT Services FAQs
How Can Managed IT Services Align with Your Current Business Objectives in Burlington?

When it comes to aligning your IT services in Burlington with your current business objectives, maximizing your IT investment is key. Our managed IT services take a tailored approach by conducting comprehensive discoveries of your environment. This enables us to formulate strategies that propel your business goals forward. With a clear statement of work and outcomes, we ensure a strong synergy between technology and your business strategy. The result is increased efficiency and a boosted return on investment (ROI).

What Sets Our Managed IT Services Apart in Burlington's Market?

What sets our managed IT services in Burlington's market apart is our commitment to delivering premium support backed by over 25 years of industry experience. With a client-first ethos at the core, we prioritize understanding your unique needs and designing customized service packages for resource optimization and cost-effectiveness. The longevity of our client relationships, averaging 8.5 years, speaks volumes about our commitment to excellence and tailored solutions.

How Does Our IT Support in Burlington Handle Scalability for Growing Businesses?

Our IT services in Burlington expertly handle scalability for growing businesses through a structured client onboarding process and comprehensive support. We understand that growth is a dynamic process, and our services are designed to adapt to your evolving needs. With our adaptable and scalable solutions, technology grows in sync with your business, ensuring smooth operations. This ability to scale with precision and foresight has resulted in an impressive 60% revenue growth among our clients from 2018-2020.

What is Our Approach to Cybersecurity Within Managed Services in Burlington?

Our approach to cybersecurity within our managed IT services in Burlington is bolstered by a team of CISSP-certified security experts. We integrate comprehensive cybersecurity services seamlessly into our managed IT offerings, providing proactive defense mechanisms to safeguard your digital landscape. Our commitment to cybersecurity excellence is further demonstrated through our adherence to stringent compliance standards such as ISO 127.1 and SOC 2 Type II.

What Measurable Outcomes Can You Expect from Partnering with Our Managed IT Services in Burlington?

By partnering with our managed IT services in Burlington, you can expect measurable outcomes that include reduced inefficiencies, strategic IT budgeting, and higher returns on your IT investments. We meticulously track client satisfaction, which is reflected in a high CSAT rating of 97.2% and a swift average resolution time. The numbers speak for themselves, with our longstanding client tenure spanning over two decades and a substantial employee growth of 45% from 2018 to 2021, demonstrating both stability and trust.

Thrive with Managed Services in Burlington!
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
Our Partners
Our Partners

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