Carpenter Managed IT Services Company

Trusted Partners in Carpenter Managed IT Solutions
Accelerate Your Business Growth with ITSco's Proven Managed IT Solutions
Enhance Productivity and Minimize Risk with ITSco, Your Trusted Managed Services Provider

Why choose ITSco for managed IT services in Carpenter?

  • Reduce technical debt by letting one of Carpenter’s top IT companies show you the way.
  • Minimize downtime and boost productivity with our remote monitoring and automated alerting.
  • Protect your critical data with industry-leading managed security solutions.
  • Augment your in-house IT capabilities (or simply hand over the keys!) with end-to-end support from a trusted, local managed IT services provider right in Carpenter.
Request a Quote for Managed IT Services in Carpenter
Reliable Managed IT Services in Carpenter
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Reliable Managed IT Services in Carpenter
ITSco
Managed IT Services in Carpenter, NC
4601 Creekstone Drive Suite 102 Durham, NC 27703
ITSco: Quality IT Services Chosen by Discerning Customers in Carpenter
25+ Years
We are proud to be recognized as one of the leading IT companies in Carpenter.
60%
Over X% of our clients have remained loyal for more than five years.
0%
A significant number of our clients have encountered a major security breach.
Complete IT Solutions for Carpenter and Durham Areas

Remote Monitoring

Maximize Uptime and Swiftly Resolve IT Issues with ITSco's Remote Monitoring in Carpenter

Network Security Services

Ensure Rapid Response to Security Threats with ITSco's Network Security Services

Help Desk Services

Accessible Help Desk Support for Your IT Issues and End-User Needs with ITSco

Cloud Computing Services

Unleash Your Company's Potential with ITSco's Reliable and Scalable Cloud Computing Solutions

Customized SLAs

Stay Connected and Focused on Your Business with ITSco's Customized SLAs for Faster Response Times

Disaster Recovery

Safeguard Your Critical Data from Disasters with Secure Backups and Business Continuity Solutions

Vulnerability Management

Reduce Risks to Your Business and IT Infrastructure with Automated Vulnerability Testing and Proactive Remediation

IT Automation

Enhance Security and ROI with IT Automation: Establish Standards, Reduce Errors, Work Smarter

IT Project Management

Ensure On-track, On-budget IT Projects with ITSco's Experienced Engineers and Project Managers
Our Trusted Clients
IT Solutions Company & Managed IT Services Carpenter
Partner with Carpenter's Trusted IT Firm for Improved ROI

Optimizing and managing your IT infrastructure is crucial for reducing technical debt, minimizing unpredictable IT expenses, and ultimately improving your bottom line.

At ITSco, our managed services in Carpenter are designed to have a positive impact on your business and deliver the best possible return on investment (ROI) for your IT investments.

Our comprehensive business technology planning services encompass a thorough discovery and risk analysis of your IT infrastructure, the creation of an IT roadmap aligned with your business plans including budgeting and ROI analysis, detailed IT project planning and development, as well as vendor negotiations and management. Additionally, we offer flexible fixed-price service plans to ensure the ongoing maintenance and optimal performance of your infrastructure.

ITSco: Where People Make the Difference

With over 60% of our clients staying with us for five or more years, and more than a third remaining loyal for over a decade, our track record speaks for itself in the competitive industry of managed IT services.

While many businesses are constantly seeking to change their support services vendor, our exceptionally low customer-turnover rate reflects our unwavering commitment to customer satisfaction and service excellence.

In order to maintain our high standards, we prioritize attracting and retaining top talent in computer engineering, support, and customer service. Our challenging yet supportive environment enables us to assemble a team that sets us apart in the market.

IT services in Carpenter
IT Solutions Company & Managed IT Services Carpenter
Trusted Technology Solutions for Healthcare, Pharma, and Tech Leaders

With over 25 years of experience, ITSco has been a trusted provider of IT solutions for small and medium-sized businesses in Carpenter. During this time, we have had the privilege of supporting and helping some of the most inspiring businesses in the area.

Our diverse client base ranges from tech startups to the largest physician-owned medical group in the region with over 2000 employees and 22 locations, as well as one of the world’s largest computer technology companies.

While the needs of our clients may vary, one thing remains constant – their demand for high-quality IT services, and our unwavering commitment to engineering excellence and customer service. We take pride in our long-standing reputation built on trust and customer satisfaction, setting us apart from other IT companies in Carpenter.

Safeguard Your Network from Online Threats.

Ransomware, malware, hacks, data breaches, phishing attacks – the risks are ever-evolving, and the bad guys never cease their attempts. As a leading provider of IT services in Carpenter, we understand these risks and actively assist our clients in defending against them. In fact, none of our customers have experienced a major security breach while under our IT managed services plans.

At ITSco, we also recognize that cybersecurity can be costly, and no defence can guarantee absolute protection. That’s why we take a practical and vigilant approach to risk assessment and the development of tailored defence strategies.

Protect your valuable data and safeguard your business with our reliable cybersecurity solutions and services. ITSco is a trusted provider of managed IT services in Carpenter, offering comprehensive security assessments, managed security services, security awareness training, automated vulnerability scanning, security information and event management (SIEM), security operations (SOC) services, and security compliance support.

Carpenter Managed IT Services Company
Personalized IT Partnership for Your Unique Business Needs
Experience Peace of Mind with Quality Managed Support
Managed IT Services FAQs
How Can Managed IT Services Align with Your Business Objectives in Carpenter?

Aligning your business objectives with Managed IT or IT services in Carpenter can yield significant benefits for your organization. With a focus on maximizing your IT investment, our tailored strategies are designed to propel your business goals forward.

Through comprehensive discoveries of your environment, we gain a deep understanding of your unique needs and challenges. This allows us to formulate and execute IT initiatives that are in perfect alignment with your business objectives.

By leveraging a clear statement of work and outcomes, we establish a synergy between technology and your overall business strategy. This results in increased efficiency, improved productivity, and ultimately, a boosted return on investment (ROI).

What Sets ITSco's Managed IT Services Apart in Carpenter?

What sets ITSco's Managed IT or IT services in Carpenter apart is our dedication to delivering premium and comprehensive support. With over 25 years of industry experience, we have a deep understanding of our clients' needs.

Our customized service packages are designed to meet specific requirements, ensuring resource optimization and cost-effectiveness. The longevity of our client relationships, averaging 8.5 years, speaks to our commitment to excellence and our ability to provide tailored solutions.

How Does ITSco's IT Support Facilitate Scalability for Growing Businesses in Carpenter?

ITSco's IT support plays a pivotal role in facilitating scalability for growing businesses in Carpenter. Our structured client onboarding and comprehensive IT services ensure a seamless transition as your operations expand.

We understand that growth is a dynamic process, and our services are designed to adapt to evolving needs. This ensures that your technology infrastructure scales in tandem with your business, enabling you to seize new opportunities and meet increasing demands. The adaptability of our services has contributed to a remarkable 60% revenue growth among clients from 2018 to 2020, demonstrating our ability to scale with precision and foresight.

What Is ITSco's Approach to Cybersecurity in Managed Services for Businesses in Carpenter?

ITSco's approach to cybersecurity in Managed IT or IT services in Carpenter is centered around fortifying your digital landscape against emerging threats. Our team comprises CISSP-certified security experts who bring a wealth of knowledge and industry expertise.

We seamlessly integrate comprehensive cybersecurity services into our managed IT offerings, ensuring that proactive defense mechanisms are always in place to mitigate risks.

Our commitment to cybersecurity excellence is further demonstrated by our adherence to stringent compliance standards such as ISO 127.1 and SOC 2 Type II.

What Measurable Outcomes Can You Expect from Partnering with ITSco's Managed IT Services in Carpenter?

Partnering with ITSco's Managed IT or IT services in Carpenter yields measurable outcomes that positively impact your business. You can expect reduced inefficiencies, strategic IT budgeting, and higher returns on your IT investments.

Client satisfaction is a top priority, evidenced by our exceptional 97.2% CSAT rating and an impressive average resolution time. The longevity of our client relationships, spanning over two decades, reflects the stability and trust we build with our partners.

Furthermore, our significant employee growth of 45% from 2018 to 2021 showcases our commitment to excellence and customer success.

Empower Your Business with ITSco's Managed Services in Carpenter
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
Our Partners
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