Chapel Hill Managed IT Services Company

Efficient and Reliable Chapel Hill Managed IT Solutions for Your Business
Accelerate Business Growth with our 25+ Years of IT Expertise
Boost Productivity and Reduce Risk with ITSco, Your Trusted Managed Services Provider

Why choose ITSco for managed IT services in Chapel Hill?

  • Reduce technical debt by letting one of Chapel Hill’s top IT companies show you the way.
  • Minimize downtime and boost productivity with our remote monitoring and automated alerting.
  • Protect your critical data with industry-leading managed security solutions.
  • Augment your in-house IT capabilities (or simply hand over the keys!) with end-to-end support from a trusted, local managed IT services provider right in Chapel Hill.
Request a Quote for Managed IT Services in Chapel Hill
Reliable Managed IT Services in Chapel Hill
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Reliable Managed IT Services in Chapel Hill
Managed IT Services in Chapel Hill, NC
4601 Creekstone Drive Suite 102 Durham, NC 27703
Choose ITSco for Quality IT Services in Chapel Hill
25+ Years
As a leading IT firm in Chapel Hill,
Over 5 years of loyalty from our clients.
A fraction of our clients have encountered a significant security breach.
All-Inclusive Managed IT Services in Chapel Hill & Surrounding Areas

Remote Monitoring

Experience seamless operations with our remote monitoring and management services in Chapel Hill.

Network Security Services

Stay protected from security threats with our dedicated SOC and advanced SIEM system.

Help Desk Services

Experience reliable support with our responsive help desk team for all your IT needs.

Cloud Computing Services

Unlock your company's potential with our reliable and scalable cloud computing solutions in Chapel Hill.

Customized SLAs

Stay connected and focused with a customized SLA tailored to your response time requirements.

Disaster Recovery

Safeguard critical data from disasters with secure backups and comprehensive business continuity planning.

Vulnerability Management

Mitigate risks to your IT infrastructure and business with automated vulnerability testing and proactive remediation.

IT Automation

Enhance security and ROI with IT automation, setting and maintaining standards while reducing human error.

IT Project Management

Ensure IT projects stay on track and budget with our skilled engineers and project managers.
Our Trusted Clients
IT Solutions Company & Managed IT Services Chapel Hill
Boost ROI with Chapel Hill's Trusted IT Experts

Optimizing and managing your IT infrastructure is key to reducing technical debt, minimizing unpredictable expenses, and ultimately improving your bottom line. At ITSco’s managed services in Chapel Hill, we are dedicated to making a positive impact on your business and delivering the best possible return on investment (ROI) for your IT investments.

Our comprehensive business technology planning services include thorough discovery and risk analysis of your IT infrastructure, creating an IT roadmap aligned with your business plans, budgeting, and ROI analysis. We also provide detailed IT project planning and development, as well as vendor negotiations and management.

With our flexible and fixed-price service plans, we ensure proper maintenance of your infrastructure over time, allowing you to maximize the value of your IT spending and continue driving business success.

Our People: Your Competitive Advantage at ITSco

Over 60% of our clients have partnered with us for five or more years, with more than a third staying loyal for over a decade. In an industry where many medium and small business owners frequently switch managed IT service providers, our remarkably low customer turnover rate is a testament to our unwavering commitment to exceptional customer service.

Our dedication to customer satisfaction is mirrored by our steadfast investment in our service team. By fostering a challenging yet supportive work environment, we attract and retain top-tier computer engineering, computer support, and customer service professionals. This ensures that our team is equipped with the expertise and passion needed to deliver exceptional IT solutions.

At ITSco, we understand that long-lasting partnerships are built on trust, reliability, and mutual success. Join our satisfied client base in Chapel Hill and experience the difference of being supported by a team that values your business goals and is driven to exceed your expectations.

IT services in Chapel Hill
IT Solutions Company & Managed IT Services Chapel Hill
Trusted Technology Solutions for Healthcare, Pharma, and Tech Leaders

For over 25 years, ITSco has been a trusted provider of IT solutions for small and medium-sized enterprises (SMEs) in Chapel Hill. Throughout this time, we’ve had the privilege of assisting some of the area’s most remarkable businesses in achieving their goals.

Our client portfolio is diverse, ranging from tech startups to one of Chapel Hill’s largest physician-owned medical groups with over 2000 employees and 22 locations, as well as one of the world’s leading computer technology companies. Despite the varying industries and requirements, one aspect remains consistent: the need for reliable IT services and our unwavering commitment to engineering excellence and outstanding customer service.

In a crowded market of IT companies in Chapel Hill, we’ve proudly built a longstanding reputation centered on trust and customer satisfaction. With ITSco as your IT services partner, you can rely on our expertise and dedicated support to propel your business to new heights.

Defend Your Network from Cyber Threats

Ransomware, malware, hacks, data breaches, and phishing attacks never cease to be a threat, and the risks surrounding cybersecurity are constantly evolving. As one of the leading IT services companies in Chapel Hill, we understand these risks and strive to empower our customers to defend themselves against them. Under our IT managed services plans, none of our customers has experienced a major security breach.

When it comes to cybersecurity, we recognize that no defense can be perfect, and security measures can be costly. That’s why we take a vigilant and pragmatic approach to risk assessment and the development of appropriate defense plans. At ITSco, our goal is to safeguard your data and your business by offering reliable cybersecurity solutions and services.

Partner with ITSco, a trusted provider of managed IT services in Chapel Hill, Durham, RTP, The Triangle, and The Triad, and benefit from our comprehensive range of security offerings. Our services include security assessments, managed security services, security awareness training with simulated phishing attacks, automated vulnerability scanning with managed remediation services, Security Information and Event Management (SIEM) and Security Operations (SOC) Services, as well as security compliance support.

Chapel Hill Managed IT Services Company
Discover an IT Partner Who Understands Your Business Inside Out
Experience Peace of Mind with Quality Managed Support
Managed IT Services FAQs
How can managed IT services align with our current business objectives in Chapel Hill?

Aligning managed IT services with your business objectives in Chapel Hill is essential for maximizing your IT investment. Our tailored strategies are specifically formulated based on a comprehensive understanding of your environment, ensuring that our IT initiatives propel your business goals forward. Through the clear definition of a statement of work and desired outcomes, we create a synergy between technology and business strategy. This synergy leads to increased efficiency and a boosted return on investment (ROI) for your organization.

What sets your managed IT services apart in Chapel Hill?

What sets our managed IT services apart in Chapel Hill is our unwavering commitment to delivering premium, comprehensive support. With over 25 years of industry experience and a client-first ethos deeply ingrained in our approach, we prioritize your needs and objectives. Our customized service packages are designed to meet your specific requirements, optimizing resources and ensuring cost-effectiveness. The longevity of our client relationships, averaging 8.5 years, reflects our dedication to excellence and delivering tailored solutions.

How does your IT support ensure scalability for growing businesses in Chapel Hill?

Ensuring scalability for growing businesses in Chapel Hill is at the core of our IT support. Our structured client onboarding process and comprehensive IT services seamlessly support your operations as you scale. We understand that growth is a dynamic process, and our services adapt to meet your evolving needs. With our adaptable approach, technology scales in tandem with your business, driving success. This adaptability is reflected in the impressive 60% revenue growth experienced by our clients from 2018 to 2020, highlighting our capability to scale with precision and foresight.

Can you elaborate on your cybersecurity approach within managed services in Chapel Hill?

Within our managed IT services in Chapel Hill, we prioritize the fortification of your digital landscape against emerging threats. A team of CISSP-certified security experts spearheads our comprehensive cybersecurity approach, which is seamlessly integrated into our managed IT offerings. With proactive defense mechanisms always in place, we ensure the protection of your valuable assets. Our commitment to cybersecurity excellence is further demonstrated through our adherence to stringent compliance standards such as ISO 127.1 and SOC 2 Type II.

What measurable outcomes can we expect from partnering with your managed IT services in Chapel Hill?

Partnering with our managed IT services in Chapel Hill yields measurable outcomes that include reduced inefficiencies, strategic IT budgeting, and higher IT-related returns. We meticulously track client satisfaction, resulting in a 97.2% CSAT rating and an impressive average resolution time. The evidence of our approach is reflected in our long-standing client tenure spanning over two decades and a remarkable employee growth of 45% from 2018 to 2021. These numbers underscore the stability, trust, and success that come with our managed IT services.

Thrive with Managed Services in Chapel Hill
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
Our Partners
Our Partners