Graham Managed IT Services Company

Unlock Your IT Potential with Graham Managed IT
Accelerate Your Growth with Proven IT Services Expertise
Reduce Risk, Increase Productivity with ITSco – Your Trusted Managed Services Provider

Why choose ITSco for managed IT services in Graham?

  • Reduce technical debt – let one of Graham’s top IT companies show you the way.
  • Minimize downtime and boost productivity – with our remote monitoring and automated alerting.
  • Protect your critical data – with industry-leading managed security solutions.
  • Augment your in-house IT capabilities – or simply hand over the keys! – with end-to-end support from a trusted, local managed IT services provider right in Graham.
Request a Quote for Managed IT Services in Graham
Graham's Trusted Managed IT Services
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Graham's Trusted Managed IT Services
Managed IT Services in Graham, NC
4601 Creekstone Drive Suite 102 Durham, NC 27703
Quality IT Services of Choice - ITSco Serves Graham
25+ Years
As one of the leading IT companies in Graham
Over 5 years of loyalty from our clients.
A fraction of our clients has faced a significant security breach.
Complete IT Services for Graham, Durham, and Beyond

Remote Monitoring

Ensure Optimal Uptime and Swift IT Issue Resolution with Our Remote Monitoring Services in Graham.

Network Security Services

Swiftly Respond to Security Threats with Our SOC and SIEM System in Graham.

Help Desk Services

Accessible Help Desk Support for All Your IT Needs, On-Site or Remote, in Graham.

Cloud Computing Services

Unlock Your Company's Potential with Reliable and Scalable Cloud Computing Solutions in Graham.

Customized SLAs

Stay Connected and Focused on Your Business with Customized SLAs for Rapid Response Times.

Disaster Recovery

Safeguard Your Data and Business with Secure Backups and Disaster Recovery Planning.

Vulnerability Management

Reduce Risks to Your IT Infrastructure and Business with Automated Vulnerability Testing and Proactive Remediation.

IT Automation

Boost ROI and Security Posture with IT Automation. Simplify IT Management and Minimize Human Error.

IT Project Management

Streamline IT Projects with Experienced Engineers and Project Managers. On Track, On Budget.
Our Trusted Clients
IT Solutions Company & Managed IT Services Graham
Boost ROI with Graham's Trusted IT Partner

Investing in optimized and well-managed IT infrastructure can have numerous benefits for your business in Graham. Not only will it reduce technical debt and minimize unpredictable IT expenses, but it can also significantly improve your bottom line. At ITSco, we offer managed services that are specifically designed to make a positive impact on your business and deliver the highest possible return on investment for your IT expenditures.

Our business technology planning services encompass various crucial aspects. We begin with a thorough discovery and risk analysis of your existing IT infrastructure. This allows us to create an IT roadmap that aligns with your business plans, including budgeting and ROI analysis. Additionally, our team is well-equipped to handle detailed IT project planning and development, as well as vendor negotiations and management.

Furthermore, we provide flexible fixed-price service plans that ensure your infrastructure is consistently maintained to deliver maximum benefits from your IT investments over time. With our comprehensive managed services, you can rest assured that your IT is in good hands, allowing you to focus on achieving your business goals.

Outstanding People Make ITSco Stand Out

More than half of our clients have remained loyal to us for five or more years, with over a third being with us for over a decade. This remarkable customer retention rate exemplifies our unwavering dedication to providing exceptional customer service in Graham.

In an industry where many small and medium-sized business owners seek to change their managed IT services provider year after year, our consistently low customer turnover rate sets us apart. We take pride in our commitment to customer satisfaction and continuously strive to exceed expectations.

Furthermore, our ability to attract and retain top-notch talent in computer engineering, computer support, and customer service is a testament to the positive work environment we foster. By offering a challenging yet supportive atmosphere, we ensure that our service team is equipped with the skills and knowledge necessary to deliver the highest level of service to our valued clients in Graham.

IT services in Graham
IT Solutions Company & Managed IT Services Graham
Trusted Tech Solutions for Healthcare, Pharma, and Tech Leaders

For over 25 years, ITSco has been a trusted provider of IT solutions for small and medium-sized enterprises (SMEs) in Graham. During this time, we have had the privilege of partnering with some of the area’s most inspiring businesses to help them achieve their goals.

Our diverse clientele includes tech startups, as well as prominent organizations such as one of the largest physician-owned medical groups in the area, boasting over 2000 employees and 22 locations. We have also had the opportunity to serve one of the largest computer technology companies in the world.

While our clients and their specific needs may differ, one constant remains: their demand for top-notch IT services, and our unwavering commitment to delivering engineering excellence and exceptional customer service. We understand that Graham has numerous IT companies to choose from, and we take pride in the long-standing reputation we have built based on trust and customer satisfaction.

Secure Your Network Against Cyber Threats.

Ransomware, malware, hacks, data breaches, phishing attacks—the threats are ever-present, and they continuously evolve. As one of the top IT services companies in Graham, we understand these risks, and we’re here to help our customers defend themselves against them. In fact, none of our customers have experienced a major security breach while under our IT managed services plans.

However, we also recognize that cybersecurity can be costly, and no defense system is foolproof. That’s why we take a vigilant and practical approach to assessing risks and developing effective defense strategies.

Protect your data and your business with reliable cybersecurity solutions and services from ITSco, a trusted provider of managed IT services in Graham, Durham, RTP, The Triangle, and The Triad. Our comprehensive offerings include security assessments, managed security services, security awareness training with simulated phishing attacks, automated vulnerability scanning with managed remediation services, Security Information and Event Management (SIEM) and Security Operations (SOC) services, as well as security compliance support.

Graham Managed IT Services Company
Personalized IT Partnership to Understand and Support Your Unique Business.
Experience Peace of Mind with Quality Managed Support.
Managed IT Services FAQs
How can managed IT services align with our business objectives in Graham?

When it comes to aligning your business objectives in Graham with your IT strategy, partnering with a Managed IT or IT services provider is essential. Our approach begins with thorough discoveries of your environment, allowing us to develop tailored strategies that propel your business goals forward. Through clear statements of work and outcomes, we create a synergy between technology and business strategy, resulting in increased efficiency and a boosted return on investment.

What sets your managed IT services apart in Graham's market?

What sets our Managed IT or IT services apart in Graham's market is our unwavering commitment to delivering premium, comprehensive support backed by over 25 years of industry experience. Our client-first ethos ensures that we tailor service packages to meet your specific needs, optimizing resources while remaining cost-effective. With an average client relationship spanning 8.5 years, our longevity speaks to our commitment to excellence and providing personalized solutions that stand the test of time.

How does your IT support ensure scalability for growing businesses in Graham?

Our Managed IT or IT services in Graham ensure seamless scalability for growing businesses through structured client onboarding and comprehensive solutions. We understand that growth is a dynamic process, which is why our services adapt to your evolving needs, ensuring that your technology scales in sync with your business. This adaptability has resulted in a remarkable 60% revenue growth among our clients from 2018 to 2020, showcasing our ability to scale with precision and foresight.

Can you describe your approach to cybersecurity within managed services in Graham?

Our approach to cybersecurity within Managed IT or IT services in Graham is anchored by a team of CISSP-certified security experts. We seamlessly integrate comprehensive cybersecurity services into our managed IT offerings, ensuring proactive defense mechanisms are consistently in place. Our commitment to cybersecurity excellence is further demonstrated by our adherence to stringent compliance standards, such as ISO 127.1 and SOC 2 Type II.

What measurable outcomes can we expect from partnering with your managed IT services in Graham?

Partnering with our Managed IT or IT services in Graham can yield measurable outcomes, including reduced inefficiencies, strategic IT budgeting, and higher IT-related returns. We meticulously track client satisfaction, as evidenced by our exceptional 97.2% CSAT rating and a robust average resolution time. The proof of our approach lies in the numbers: our clients have enjoyed a tenure of over two decades, and our employee growth has surged by 45% from 2018 to 2021. These figures speak to the stability and trust that our clients and team have cultivated over the years.

Thrive with Managed Services in Graham
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
Our Partners
Our Partners