Hillsborough Managed IT Services Company

Streamline Your IT Operations with Hillsborough Managed IT Services
Accelerate Business Growth with Proven Managed IT Services
Reduce Risk, Increase Productivity with Trusted Managed IT Services from ITSco

Why choose ITSco for managed IT services in Hillsborough?

  • Reduce technical debt by letting one of Hillsborough’s top IT companies show you the way.
  • Minimize downtime and boost productivity with our remote monitoring and automated alerting.
  • Protect your critical data with industry-leading managed security solutions.
  • Augment your in-house IT capabilities (or simply hand over the keys!) with end-to-end support from a trusted, local managed IT services provider right in Hillsborough.
Request a Quote for Managed IT Services in Hillsborough
Reliable Managed IT Services in Hillsborough
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Reliable Managed IT Services in Hillsborough
ITSco
Managed IT Services in Hillsborough, NC
4601 Creekstone Drive Suite 102 Durham, NC 27703
Choose ITSco for Quality IT Services in Hillsborough, Trusted by Caring Customers
25+ Years
Being one of the top IT companies in Hillsborough
60%
Over X% of our clients have trusted us for 5+ years.
0%
X% of our clients have encountered a significant security breach.
Complete Managed IT Services in Hillsborough and Durham

Remote Monitoring

Maximize uptime and quickly resolve IT issues with our remote monitoring and management services in Hillsborough.

Network Security Services

Stay protected against security threats with our responsive Security Operations Center (SOC) and advanced SIEM system.

Help Desk Services

Our help desk team provides proactive network monitoring and responsive remote/on-site support for all IT and end-user needs.

Cloud Computing Services

Unlock your company's potential with reliable, scalable cloud computing solutions managed by our Hillsborough IT experts.

Customized SLAs

Stay connected and focused on your business with custom SLAs that deliver the response times your team needs.

Disaster Recovery

Protect your critical data from disasters, both natural and man-made, with secure backups and business continuity planning.

Vulnerability Management

Reduce risks to your business with automated vulnerability testing and proactive remediation for your IT infrastructure.

IT Automation

Enhance security, ROI, and IT standards through automation. Work smarter, not harder, to reduce human errors.

IT Project Management

Stay on track and on budget with our experienced engineers and project managers overseeing your IT projects.
Our Trusted Client Partnerships
IT Solutions Company & Managed IT Services Hillsborough
Boost ROI with Trusted IT Firm in Hillsborough

Optimizing and managing your IT infrastructure properly can have a significant impact on your business. With ITSco’s managed services in Hillsborough, you can reduce technical debt, minimize unpredictable IT expenses, and ultimately improve your bottom line. Our goal is to deliver the best possible return on your IT investments.

Our comprehensive business technology planning services include conducting a thorough discovery and risk analysis of your IT infrastructure. We also create an IT roadmap that aligns with your business plans, providing budgeting and ROI analysis. Additionally, our team specializes in detailed IT project planning and development, as well as vendor negotiations and management to ensure optimal outcomes.

To ensure the long-term success of your IT environment, we offer flexible and fixed-price service plans that guarantee proper infrastructure maintenance. By partnering with ITSco, you can maximize the benefits of your IT spending and take your business to new heights.

ITSco: Where People Make the Difference

Over 60% of our clients have trusted us for five or more years, with more than a third being with us for over a decade. Our remarkably low customer-turnover rate reflects our unwavering dedication to exceptional customer service in the IT industry.

At ITSco, we prioritize both customer satisfaction and the success of our service team. By fostering a challenging yet supportive environment, we attract and retain top-tier computer engineering, support, and customer service talent in the market.

Our enduring client relationships and esteemed team set us apart, making us the preferred choice for businesses seeking long-term IT partnerships. Let us demonstrate how our expertise and commitment can drive your success.

IT services in Hillsborough
IT Solutions Company & Managed IT Services Hillsborough
Trusted Technology Solutions for Healthcare, Pharma, and Tech Leaders

For over 25 years, ITSco has been delivering IT solutions to small and medium-sized enterprises (SMEs) in Hillsborough. During this time, we have had the privilege to support some of the region’s most remarkable businesses in achieving their goals.

Our client base encompasses a wide range of industries, from tech startups to one of the largest physician-owned medical groups with over 2000 employees and 22 locations, as well as one of the world’s leading computer technology companies.

While our clients and their needs may differ, one thing remains constant: their demand for top-quality IT services, which aligns perfectly with our commitment to engineering excellence and delivering exceptional customer service.

In a market flooded with IT companies in Hillsborough, we take pride in our long-standing reputation built on trust and customer satisfaction. Choose ITSco as your trusted IT partner and experience the difference.

Shield Your Network from Threats

Ransomware, malware, hacks, data breaches, phishing attacks – the threats are relentless and ever-evolving. At ITSco, one of the leading IT services companies serving Hillsborough and nearby areas, we understand these risks, and we help our customers defend against them. In fact, none of our clients has experienced a major security breach while under our IT managed services plans.

While no cybersecurity defense can be perfect, we take a pragmatic approach to assess risks and develop appropriate defense plans. We offer reliable cybersecurity solutions and services to safeguard your data and business effectively. As a trusted provider of managed IT services, we deliver:

  • Comprehensive security assessments and managed security services
  • Security awareness training for your leaders and team members, including simulated phishing attacks
  • Automated vulnerability scanning and managed remediation services
  • Security Information and Event Management (SIEM) and Security Operations (SOC) Services
  • Security compliance support

Protect your business with the expertise and proven cybersecurity solutions from ITSco. Trust in our commitment to securing your IT infrastructure.

Hillsborough Managed IT Services Company
Discover an IT Partner Who Understands Your Business Inside Out
Experience Peace of Mind with Quality Managed Support
Managed IT Services FAQs
How Can Managed IT Services Align with Your Business Objectives in Hillsborough?

Aligning your business objectives with the right Managed IT services in Hillsborough is vital for maximizing your IT investment. At ITSco, we begin by conducting comprehensive assessments of your environment to develop tailored strategies. This approach ensures that our IT initiatives propel your business goals forward. By leveraging clear statements of work and desired outcomes, we establish a strong synergy between technology and your overall business strategy. The result is increased efficiency, improved productivity, and a boosted return on investment (ROI).

What Sets Our Managed IT Services Apart in Hillsborough?

What sets our Managed IT services apart in Hillsborough is our unwavering commitment to delivering top-notch, comprehensive support honed over 25 years in the industry. We prioritize our clients' needs, crafting customized service packages that optimize resources and provide cost-effective solutions. The longevity of our client relationships, averaging 8.5 years, reflects our dedication to excellence and tailored IT solutions that consistently exceed expectations.

How Does Our IT Support Ensure Scalability for Growing Businesses in Hillsborough?

Our Managed IT services in Hillsborough ensure seamless scalability for growing businesses through structured client onboarding and comprehensive IT solutions. We understand that growth is a dynamic process, and our services are designed to adapt to evolving needs, ensuring that your technology scales in tandem with your business. This adaptability has led to a remarkable 60% revenue growth among our clients from 2018-2020, showcasing our capability to scale with precision and foresight.

What Is Our Approach to Cybersecurity Within Managed Services in Hillsborough?

At ITSco, our approach to cybersecurity within Managed IT services in Hillsborough is fortified by a team of CISSP-certified security experts. Our comprehensive cybersecurity services are seamlessly integrated into our managed IT offerings, ensuring that proactive defense mechanisms are always in place. We uphold the highest standards of cybersecurity excellence, demonstrated by our adherence to stringent compliance standards such as ISO 127.1 and SOC 2 Type II.

What Measurable Outcomes Can You Expect from Partnering with Our Managed IT Services in Hillsborough?

Partnering with our Managed IT services in Hillsborough guarantees measurable outcomes, including reduced inefficiencies, strategic IT budgeting, and higher IT-related returns. Our commitment to client satisfaction is evidenced by a remarkable 97.2% CSAT rating and a consistently robust average resolution time. The numbers speak for themselves - a client tenure extending over two decades and a significant 45% employee growth from 2018 to 2021, showcasing the stability and trust we instill in our partnerships.

Power Your Business with Managed Services in Hillsborough
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
Our Partners
Our Partners

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