Knightdale Managed IT Services Company

Trusted IT Solutions for Knightdale Businesses
Accelerate Your Business with 25+ Years IT Expertise
Boost Productivity and Minimize Risk with Knightdale’s Trusted Managed Services Provider

Why choose ITSco for managed IT services in Knightdale?

  • Reduce technical debt by letting one of Knightdale’s top IT companies show you the way.
  • Minimize downtime and boost productivity with our remote monitoring and automated alerting.
  • Protect your critical data with industry-leading managed security solutions.
  • Augment your in-house IT capabilities (or simply hand over the keys!) with end-to-end support from a trusted, local managed IT services provider right in Knightdale.
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Reliable Managed IT Services in Knightdale
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Reliable Managed IT Services in Knightdale
Managed IT Services in Knightdale, NC
8480 Honeycutt Rd #200-V700, Raleigh, NC 27615, United States
Quality IT Services in Knightdale - Choose ITSco for Your Business
25+ Years
As a leading IT firm in Knightdale,
Over X% of our clients have trusted us for more than 5 years.
X% of our clients have encountered a significant security breach.
Complete IT Solutions for Knightdale and Surrounding Areas

Remote Monitoring

Ensure Optimal Uptime with Remote Monitoring by our Knightdale IT Experts. Swift Issue Resolution.

Network Security Services

Rapidly Respond to Security Threats with Our Knightdale SOC and SIEM Solutions.

Help Desk Services

Accessible Help Desk Support for All IT Issues. On-site and Remote Assistance by Our Knightdale Team.

Cloud Computing Services

Unleash Your Company's Potential with Managed Cloud Computing Solutions in Knightdale. Enhanced Reliability and Scalability.

Customized SLAs

Stay Connected and Focused on Your Business with Customized SLAs for Timely IT Support.

Disaster Recovery

Secure Your Data and Ensure Business Continuity with Disaster Recovery Solutions. Protect Against Disasters.

Vulnerability Management

Minimize Risks to Your Business with Automated Vulnerability Testing and Proactive Remediation. Secure Your IT Infrastructure.

IT Automation

Enhance Security and ROI with IT Automation. Streamline Operations and Reduce Human Error.

IT Project Management

Ensure Successful IT Projects with Experienced Engineers and Project Managers. On Time and On Budget.
Our Trusted Clients
IT Solutions Company & Managed IT Services Knightdale
Boost ROI with Knightdale's Trusted IT Partner

Optimizing and properly managing your IT infrastructure is crucial for reducing technical debt, minimizing unpredictable expenses, and ultimately improving your bottom line. With ITSco’s managed services in Knightdale, you can expect a positive impact on your business and the best possible return on your IT investments.

Our comprehensive business technology planning services include in-depth discovery and risk analysis of your IT infrastructure, creating an IT roadmap aligned with your business plans, budgeting, and ROI analysis. We also provide detailed IT project planning and development, as well as vendor negotiations and management.

Choose from our flexible fixed-price service plans that ensure the ongoing maintenance of your infrastructure, allowing you to maximize the benefits of your IT spending over time.

People Power at ITSco Makes the Difference

Over 60% of our clients have trusted us for five or more years, and more than a third have been with us for over a decade. This impressive client retention rate underscores our unwavering dedication to providing exceptional customer service.

In an industry where many medium and small business owners consider changing their IT support services vendor on a yearly basis, our remarkably low customer-turnover rate sets us apart. We prioritize building long-term relationships and exceeding client expectations.

Our relentless commitment to customer satisfaction is matched by our exceptional service team. We attract and retain top talent in computer engineering, support, and customer service by nurturing a challenging and supportive work environment that fosters growth and excellence in every interaction.

IT services in Knightdale
IT Solutions Company & Managed IT Services Knightdale
Trusted Technology Solutions for Healthcare, Pharma, and Tech Leaders

With over 25 years of experience, ITSco has been a trusted provider of IT solutions for SMEs in Knightdale. We have had the privilege of supporting a diverse range of businesses, from tech startups to large medical groups with multiple locations and renowned global computer technology companies.

While our clients and their requirements may vary, one thing remains constant: their demand for high-quality IT services, and our steadfast commitment to delivering engineering excellence and exceptional customer service.

In a sea of IT companies in Knightdale, we take pride in our longstanding reputation, built on trust and a dedication to exceeding customer expectations. We are honored to have the opportunity to help businesses thrive in the ever-evolving digital landscape.

Defend Your Network from Cyber Threats.

Ransomware, malware, hacks, data breaches, and phishing attacks – the threats are ever-present and constantly evolving. As one of the leading IT services companies in Knightdale, we understand the risks and help our clients defend themselves against them. Thanks to our proactive approach, none of our customers have experienced major security breaches while under our IT managed services plans.

However, we also recognize that cybersecurity can be costly, and no defense is foolproof. That’s why we take a vigilant and practical approach in assessing risks and developing appropriate defense plans.

Protect your data and your business with reliable cybersecurity solutions and services from ITSco, a trusted provider of managed IT services in Knightdale, Durham, RTP, The Triangle, and The Triad. Our comprehensive offerings include security assessments, managed security services, security awareness training for leaders and team members (including simulated phishing attacks), automated vulnerability scanning, security compliance support, and Security Information and Event Management (SIEM) and Security Operations (SOC) services.

Knightdale Managed IT Services Company
Discover Your Ideal IT Partner Who Understands Your Business Needs
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Managed IT Services FAQs
How can managed IT services align with your current business objectives in Knightdale?

Aligning managed IT services with your current business objectives in Knightdale is essential for maximizing your IT investment. Our approach starts with comprehensive discoveries of your environment, allowing us to tailor strategies that propel your business goals forward.

Through a clear statement of work and outcomes, we ensure a synergy between technology and business strategy. This results in increased efficiency and a boosted return on investment (ROI) for your organization.

What sets our managed IT services apart in Knightdale's market?

Our managed IT services in Knightdale stand apart in the market with a commitment to excellence and a client-first approach honed over 25 years of industry experience. We deliver premium and comprehensive support to our clients.

With our customized service packages, we design solutions that meet your specific needs, allowing for resource optimization and cost-effectiveness. The longevity of our client relationships, averaging 8.5 years, speaks to our dedication in providing tailored solutions and delivering exceptional value.

How does our IT support in Knightdale handle scalability for growing businesses?

Our managed IT services in Knightdale seamlessly support the scalability of growing businesses. Through structured client onboarding and comprehensive IT services, we ensure a smooth transition as your operations expand.

We understand that growth is a dynamic process, and our services are designed to adapt to your evolving needs. Our ability to scale technology in tandem with your business has resulted in a remarkable 60% revenue growth among our clients from 2018 to 2020, highlighting our precision and foresight in supporting business growth.

What is our approach to cybersecurity within managed services in Knightdale?

Within our managed IT services in Knightdale, we prioritize cybersecurity with the expertise of our CISSP-certified security team. We integrate comprehensive cybersecurity services seamlessly into our offerings, providing proactive defense mechanisms to fortify your digital landscape.

Our commitment to cybersecurity excellence is exemplified by our adherence to stringent compliance standards such as ISO 127.1 and SOC 2 Type II, ensuring that your business remains protected against emerging threats.

What measurable outcomes can you expect from partnering with our managed IT services in Knightdale?

Partnering with our managed IT services in Knightdale yields measurable outcomes, including reduced inefficiencies, strategic IT budgeting, and higher IT-related returns.

We meticulously track client satisfaction, as evidenced by a remarkable 97.2% CSAT rating and an impressive average resolution time. The numbers speak for themselves, with our clients boasting a tenure of over two decades and a notable employee growth of 45% from 2018 to 2021. These figures underscore the stability and trust that our approach delivers.

Empower Your Business with Managed Services in Knightdale
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
Our Partners
Our Partners