Rocky Mount Managed IT Services Company

Maximize Your IT Potential with Rocky Mount’s Premier Managed Solutions
Accelerate Your Growth with a Trusted Managed IT Services Provider
Boost Productivity and Mitigate Risk with ITSco, Your Trusted Managed Services Provider!

Why choose ITSco for managed IT services in Rocky Mount?

  • Reduce technical debt by letting one of Rocky Mount’s top IT companies show you the way.
  • Minimize downtime and boost productivity with our remote monitoring and automated alerting.
  • Protect your critical data with industry-leading managed security solutions.
  • Augment your in-house IT capabilities (or simply hand over the keys!) with end-to-end support from a trusted, local managed IT services provider right in Rocky Mount.
Request a Quote for Managed IT Services in Rocky Mount
Reliable Managed IT in Rocky Mount
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Mary Scott
Founder & CEO
Thursday, August 31, 2017
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John Borthwick
Founder & CEO
Thursday, August 31, 2017
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Susan O’Neill
Founder & CEO
Thursday, August 31, 2017
Reliable Managed IT in Rocky Mount
ITSco
Managed IT Services in Rocky Mount, NC
8480 Honeycutt Rd #200-V700, Raleigh, NC 27615, United States
Quality IT Services That Customers Trust - Choose ITSco
25+ Years
As a top-tier IT company in Rocky Mount
60%
Over 50% of our clients have been loyal to us for 5+ years.
0%
A noteworthy percentage of our clients have encountered a significant security breach.
Complete Managed IT Services in Rocky Mount & Durham

Remote Monitoring

Ensure optimal uptime and swift issue resolution with our remote monitoring and management services in Rocky Mount.

Network Security Services

React swiftly to security threats with our Security Operations Center (SOC) and powerful Security Incident Event Management (SIEM) system.

Help Desk Services

Get reliable remote and on-site IT support from our proactive help desk team.

Cloud Computing Services

Unlock your company's potential with scalable and reliable cloud computing solutions managed by our Rocky Mount IT experts.

Customized SLAs

Stay connected and focused on your business with customized SLAs that deliver the response times you require.

Disaster Recovery

Safeguard your critical data with secure backups and comprehensive business continuity planning for any disaster.

Vulnerability Management

Mitigate risks to your IT infrastructure and business with automated vulnerability testing and proactive remediation.

IT Automation

Enhance security, ROI, and efficiency with IT automation. Set and maintain standards, reduce errors, and work smarter.

IT Project Management

Ensure your IT projects stay on track and within budget with our experienced engineers and technical project managers.
Our Trusted Clientele
IT Solutions Company & Managed IT Services Rocky Mount
Trusted IT Firm in Rocky Mount Enhancing ROI

Optimizing and properly managing your IT infrastructure in Rocky Mount is key to reducing technical debt, minimizing unpredictable expenses, and ultimately improving your bottom line.

At ITSco, our managed services are designed to make a positive impact on your business and provide the highest possible ROI for your IT investments.

Our comprehensive business technology planning services include a thorough discovery and risk analysis of your IT infrastructure, the creation of an IT roadmap aligned with your business plans, and detailed project planning and development. Additionally, we handle vendor negotiations and management to ensure seamless operations.

With flexible fixed-price service plans, we can help you maintain your infrastructure over time, allowing you to maximize the benefits of your IT spending.

People Empowering ITSco's Difference

Over 60% of our clients have been with us for five or more years, and more than a third have chosen our services for over a decade.

In an industry where 40% of medium and small business owners using managed IT services consider switching their support services annually, our remarkable customer loyalty speaks volumes about our commitment to exceptional service.

This dedication to customer satisfaction is mirrored by our unwavering support for our service team. By fostering a challenging yet supportive environment, we attract and retain some of the finest computer engineering, computer support, and customer service professionals in the market.

IT services in Rocky Mount
IT Solutions Company & Managed IT Services Rocky Mount
Trusted Technology Solutions for Local Leaders in Healthcare, Pharma, and Tech

For over 25 years, ITSco has been the go-to provider of IT solutions for SMEs in Rocky Mount, helping businesses of all sizes achieve their goals.

From tech startups to one of the largest physician-owned medical groups with multiple locations and thousands of employees, our diverse client base reflects our ability to cater to a wide range of industries and needs.

Whether it’s delivering top-notch engineering solutions or providing exceptional customer service, our commitment to excellence remains unwavering. We take pride in our long-standing reputation for trust and customer satisfaction in the competitive landscape of IT companies in Rocky Mount.

Secure Your Network from Threats

Ransomware, malware, hacks, data breaches, phishing attacks – the threats are relentless and ever-evolving.

At ITSco, one of the leading IT services providers in Rocky Mount, we understand these risks and assist our clients in defending against them. In fact, none of our customers have experienced a major security breach while under our managed IT services plans.

While we recognize that achieving absolute security is impractical, we remain vigilant in assessing risks and developing effective defense strategies. From security assessments and managed services to security awareness training and automated vulnerability scanning, we offer reliable cybersecurity solutions that safeguard your data and protect your business.

  • Security assessments and managed security services
  • Security awareness training, including simulated phishing attacks
  • Automated vulnerability scanning and managed remediation services
  • Security Information and Event Management (SIEM) and Security Operations (SOC) services
  • Security compliance support
Rocky Mount Managed IT Services Company
Discover an IT partner that understands your business inside out.
Level up with quality managed support and experience peace of mind.
Managed IT Services FAQs
How can managed IT services align with your current business objectives in Rocky Mount?

Aligning your current business objectives with Managed IT services in Rocky Mount is essential to maximize your IT investment.

Our tailored strategies are designed after a thorough discovery of your environment, ensuring that IT initiatives drive your business goals forward.

With a clear statement of work and outcomes, we ensure a synergy between technology and business strategy, resulting in improved efficiency and increased ROI.

What sets our managed IT services apart in Rocky Mount?

What sets our Managed IT services in Rocky Mount apart is our commitment to delivering premium, comprehensive support backed by over 25 years of industry experience and a client-first approach.

We offer customized service packages designed to meet your specific needs, optimizing resources and ensuring cost-effectiveness. Our long-standing client relationships, averaging 8.5 years, are a testament to our commitment to excellence and tailored solutions.

How does our IT support in Rocky Mount handle scalability for growing businesses?

Our Managed IT services in Rocky Mount seamlessly support the scalability of growing businesses through our structured client onboarding and comprehensive IT solutions.

We recognize that growth is a dynamic process, and our services are designed to adapt to evolving needs, ensuring that your technology scales alongside your business. This adaptability has resulted in a remarkable 60% revenue growth among our clients from 2018-2020, demonstrating our precision and foresight in scaling capabilities.

Can you describe your approach to cybersecurity within managed services in Rocky Mount?

In Rocky Mount, our Managed IT services boast a robust approach to cybersecurity, powered by a team of CISSP-certified security experts.

We seamlessly integrate comprehensive cybersecurity services into our managed IT offerings, implementing proactive defense mechanisms to fortify your digital landscape.

Our commitment to cybersecurity excellence is demonstrated through our adherence to strict compliance standards such as ISO 127.1 and SOC 2 Type II.

What measurable outcomes can you expect from partnering with our managed IT services in Rocky Mount?

Partnering with our Managed IT services in Rocky Mount yields measurable outcomes, including reduced inefficiencies, strategic IT budgeting, and higher IT-related returns.

We meticulously track client satisfaction, evident in our impressive 97.2% CSAT rating and efficient average resolution time. The numbers speak for themselves - with client tenure spanning over two decades and a remarkable 45% employee growth from 2018 to 2021 - showcasing the stability and trust we deliver.

Thrive with Managed Services in Rocky Mount.
Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.
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