Enhance Network Reliability with Durham's Most Trusted IT Support Company

Discover how to boost your team’s productivity and efficiency with outsourced IT support.

Reasons to choose ITSco as your IT support provider:

Downtime costs businesses an average of $5,600 per minute. Work with ITSco to get the IT and computer support you need to stay productive and profitable.

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IT Support Services in Durham

What Clients Say About Our IT Support Firm in Durham

ITSco

IT Support in Durham

4601 Creekstone Dr Suite 102, Durham,
NC 27703, United States

Clients That Rely on Our Tech Support Company in Durham

Key Features of Our IT Support Services in Durham

Remote and Onsite Support

Get the support you need, when you need it with our flexible IT management packages. Rapid response is governed by a customized SLA and supported by our dedicated team of IT support specialists in Durham.

Network Operations Management

Our highly skilled network operations team in Durham can analyze, optimize and maintain your network, improving efficiency and security and reducing downtime.

Cybersecurity Services and Support

Protect your infrastructure from attack by working with an IT support company in Durham that has earned the trust of its customers for over 25 years.

Cloud Services

Leverage the latest technologies, implement higher security standards, and reduce costs with cloud services expertly deployed and managed by our Durham tech support team. 

Disaster Recovery

Ensure business continuity during man-made and natural disasters. Let us help you define your IT DR requirements and implement strategies that meet your business needs, so that you can be prepared when the next disaster strikes.

IT Procurement

Work with our Durham IT support services team to identify and implement right-sized information technology solutions that support your business plans and fit your budget.

IT Automation

Take advantage of next-gen automation tools to automate routine tasks, reduce human error and lower ongoing operational costs. Learn more about our network, systems, and security automation services.

24/7 Monitoring

Get peace of mind with 24/7 monitoring, real-time incident alerts, and a robust suite of remote support tools. We’ll address IT issues before they can impact your business.

Let Us Maximize Your Network Uptime, So That You Can Enjoy Some Personal Downtime!

Our computer tech support team in Durham can monitor and manage your systems, respond to emerging issues, and clear up your annoying backlog of IT issues.

What Sets us Apart from Other IT Support Providers in Durham

ITSco has been providing managed IT support and services for over 25 years. We’re an IT services firm that is passionate about providing real value to our clients in the form of increased uptime, productivity, and overall ROI.

1 in 3

Of our clients have relied on our IT support services for 10+ years

25 Years

Providing trusted IT support and services

Zero

Clients have experienced a serious cyber security breach

Durham Computer Support

Maximize IT Investments with ITSco's Premium Support Services

Don’t react to IT outages, prevent them. 

Protect your Durham SMB with IT support that proactively identifies and addresses problems before they impact your business.

As part of our specialized IT services for small and medium-sized businesses, we combine active monitoring and maintenance with ongoing security analysis and vulnerability management to help keep your networks and devices secure and functioning at optimal levels.

Partner with ITSco for premium IT support and services that will reduce your business risks and increase your return on IT investments (ROI).  

Simplify Your IT Budget With Our Flexible Pricing Models

Many IT service companies offer rigid, complicated or confusing pricing models that can be as opaque as they are frustrating. 

Take control of your monthly IT budget with flexible and predictable pricing models for all of our IT support services in Durham.

ITSco takes the guesswork out of budgeting by offering simplified monthly pricing for our high-quality computer support services. Pricing is always clearly communicated and generally based simply on the number of devices and/or users you need serviced.

In addition to Managed IT support services, our senior engineering team is ready and able to take on your most complicated projects and problems on an hourly or fixed-price basis.

Durham Tech Support & IT Support
Durham Tech Support Company

An IT Support Company in Durham With a Proven Track Record of Happy Clients

Are you among the 40% of businesses that are unsatisfied with their managed IT support services providers?

Don’t settle for IT support that doesn’t meet your QoS and business needs.

At ITSco, 60% of our clients have been with us for over five years.

For more than 25 years, we’ve helped businesses with IT support services that optimize their IT spending and improve productivity. And we can do the same for you.

See Our Other Durham IT Solutions

FAQs About Our IT Support Company in Durham

Enhancing your business operations, IT support from ITSco brings efficiency and reliability. 

Specializing in both network and systems engineering, our team ensures smooth, uninterrupted IT performance. This support translates into minimal downtime and maximum productivity, directly impacting your operational success and leaving you free to focus on core business activities.

Strengthening your cybersecurity, ITSco’s IT support includes rigorous measures to protect your data. Our team, equipped with CISSP certification, constantly updates defenses against the latest threats. 

This proactive approach means your business benefits from advanced security protocols, keeping your sensitive information safe and your operations compliant with industry standards.

Managing and reducing IT costs, ITSco’s support is both strategic and cost-effective. Our client-first approach, manifested in customizable support packages, ensures you pay only for what you need. 

This flexibility in service options allows for better budget management, offering a significant reduction in overall IT expenditure compared to maintaining a full in-house team.

Elevating customer service, ITSco prioritizes clear communication and transparency. 

Our detailed Statements of Work provide a clear understanding of the services you receive, ensuring alignment with your business needs. This approach fosters strong, long-term client relationships, evidenced by our high retention rate and average client tenure of 8.5 years.

Adapting to your business growth, ITSco’s IT support scales to meet your evolving needs. 

Our extensive experience, spanning over 25 years, allows us to anticipate and adjust to changes in your business landscape. This flexibility ensures that as your company grows, our IT support evolves in tandem, providing continuous, relevant, and effective assistance.

How Our Durham IT Support Firm Drives Business Growth

Network Automation Project Improves Security, Supportability, and Scalability
Oil Company
Implementation of a scalable network automation engine to improve security for one of the world’s largest oil companies - on time and on budget.
Helping a $27 Billion Business Upgrade its Network Management Capabilities
Regional Bank
Using automation to enhance the security, manageability, and scalability of a network infrastructure that supports 2800 employees across 250 offices.
Unlocking Business Opportunities Through IT Innovation
Southern Rehabilitation Network
Design and implementation of a modernized computing infrastructure helped SRN streamline its business, improve its security posture and qualify for critical state contracts.

Maximize Your IT Potential Locally with ITSco's Expert Engineers

Remote solutions from national providers may seem like a simple fix for your IT headaches. But nothing can take the place of skilled, local engineers who know your environment and understand your business. And who won’t hesitate to provide on-site support whenever it’s needed.  

ITSco provides local IT support for companies in and around the Triangle, Triad, and the Piedmont.

Request a quote and learn how our IT support specialists in Durham can transform your small and mid-size business through the smart use of technology.

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IT Support Experts

Partners That Trust Our Tech Support Company in Durham

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