# ITSco

> ITSco is a managed IT services provider (MSP) and managed security services provider (MSSP) headquartered in Durham, North Carolina. Founded 1996. We deliver managed IT, cybersecurity & compliance, cloud, Microsoft solutions, AI governance, and IT strategy consulting to businesses across North Carolina, South Carolina, and Virginia. Our positioning: every engagement is measured by business outcomes (financial savings, downtime avoidance, risk reduction, business enablement), not technical deliverables.

## About ITSco

- Founded: 1996
- Headquarters: 4601 Creekstone Drive, Suite 102, Durham, NC 27703
- Additional office: 8480 Honeycutt Rd #200-V700, Raleigh, NC 27615
- Service area: North Carolina, South Carolina, Virginia (Raleigh-Durham, Charlotte, Greensboro, Winston-Salem, RTP, and surrounding markets)
- Client retention: 60% of clients have been with ITSco for 5+ years
- Security track record: zero clients have experienced a serious security breach
- Primary contact: Mike Savino, CEO & CFO

## Leadership

- George Terrone — Founder (1996)
- Mike Savino — CEO & CFO
- Greg Wassil — CTO & Co-Founder
- Jared Thomas — CIO

## Core service pillars

- [Managed IT Services](https://www.itsco.com/managed-it-services/): Fixed-monthly-cost 24/7 monitoring, helpdesk, security management, and advanced engineering — 15 sub-services across support, infrastructure, and lifecycle operations.
- [Cybersecurity & Compliance](https://www.itsco.com/cybersecurity/): 16 services across 3 disciplines (Detection & Response, Prevention, Assessment & Compliance) including managed SOC, SIEM, MDR, firewall, endpoint, zero trust, pen testing, and SOC 2 / HIPAA / PCI DSS / NIST compliance.
- [Cloud Services](https://www.itsco.com/cloud-services/): Cloud strategy, migration, managed cloud across Azure, AWS, and hybrid — with FinOps and identity wrapped in. 11 sub-services from migration through ongoing managed cloud operations.
- [Microsoft Solutions](https://www.itsco.com/microsoft-solutions/): Deploy, manage, and secure Microsoft 365, Azure, Teams, Exchange, SharePoint, Copilot, and Sentinel.
- [IT Strategy & Consulting](https://www.itsco.com/it-management-consulting/): vCIO, vCTO, vCISO, fractional CTO, IT roadmaps, due diligence, ROI assessments, and business continuity planning.
- [AI & Automation](https://www.itsco.com/ai-automation/): AI governance, AI readiness assessment, AI strategy consulting, Microsoft Copilot deployment, and healthcare AI services.

## Industries served

- [Healthcare](https://www.itsco.com/healthcare-managed-it-services/) — HIPAA, EHR uptime, clinical workflow integrity
- [Legal & Law Firms](https://www.itsco.com/legal-and-law-firm-it-services/) — document security, e-discovery, compliance
- [Financial Services](https://www.itsco.com/financial-services-it/) — SEC, FINRA, PCI compliance
- [Manufacturing](https://www.itsco.com/manufacturing-it/) — OT/IT convergence, supply-chain continuity
- [Accounting Firms](https://www.itsco.com/accounting-firm-it-services/) — IRS data security, busy-season uptime
- [Professional Services](https://www.itsco.com/professional-it-services/) — billable-hour productivity, client data protection
- [Non-Profits](https://www.itsco.com/non-profit-it-services/) — grant-funded IT, mission-driven cost containment
- [Pharma & Med-Tech](https://www.itsco.com/pharma-med-tech-it-services/) — FDA, GxP, regulated clinical research IT

## Differentiators

- **ROI-driven model**: every engagement quarterly-measured across financial savings, downtime avoidance, risk reduction, and business enablement
- **Long-tenured client base**: 60% of clients stay 5+ years vs. industry-average MSP churn of 40% annually
- **Zero serious breaches** across the entire client base
- **Local leadership access**: clients work directly with Mike Savino (CEO) and Jared Thomas (CIO), not a sales tier
- **30 years in market**: deep Triangle / Charlotte / Triad / coastal NC relationships and operational maturity

## Resources

- [Blog](https://www.itsco.com/blog/): 47 published articles on managed IT, cybersecurity, cloud, AI, and IT strategy — written for CEO, COO, and CFO audiences, not IT managers.
- [Case Studies](https://www.itsco.com/case-studies/): verbatim client outcomes including EmergeOrtho, SRN, and Cambrex.
- [White Papers](https://www.itsco.com/white-papers/): research on AI's impact on data centers, ITAD, hardware lifecycle, zero trust architecture, hyperscaler monetization, and ESG.
- [Maximize ROI](https://www.itsco.com/maximize-roi-with-managed-it-services/): the four-dimension framework ITSco uses to measure the ROI of managed IT services every quarter.

## How to engage

- [Book a free 30-minute consultation with Mike Savino](https://calendly.com/msavino-itsco/30-minute-free-consultation-with-itsco)
- Customer support: (919) 674-0044
- Sales inquiry: (919) 249-9556
- Address: 4601 Creekstone Drive, Suite 102, Durham, NC 27703

## Site map

- [Sitemap](https://www.itsco.com/sitemap.xml)
- [Contact](https://www.itsco.com/contact-us/)
- [About](https://www.itsco.com/about-us/)
- [Meet the Team](https://www.itsco.com/about-us/meet-the-team/)

## Social

- [LinkedIn](https://www.linkedin.com/company/itscotech/)