Let ITSco manage your information technology services to improve uptime and increase your ROI – so that you can focus on running your business.
Why choose ITSco for managed IT services in Raleigh?
Our IT services pros in Raleigh will remotely monitor and manage your devices to ensure optimal uptime and the swift resolution of IT issues.
Our Security Operations Center (SOC) is in place to quickly react to any security threats detected by our Security Incident Event Management (SIEM) system.
In addition to proactively monitoring your network for issues, our help desk team is available to offer remote and on-site support for all IT issues and end-user needs.
Maximize your company’s potential and improve reliability and scalability with flexible cloud computing solutions managed by our IT services experts in Raleigh.
Get the response times you need with a customized service level agreement, so that your team can stay connected and focused on your business.
Ensure important data is safe from man-made or natural disaster with secure data backups and business continuity planning.
Automated vulnerability testing and pro active remediation help reduce risks to your IT infrastructure and your business.
Improve your security posture and boost ROI through IT automation. Establish and maintain IT security standards and reduce human error by working smarter (not harder).
ITSco leverages experienced engineers and technical project managers to make sure that your IT projects stay on track and on budget.
If your IT infrastructure is optimized and managed properly, you’ll reduce technical debt, experience fewer unpredictable IT expenses, and improve the bottom line.
ITSco’s managed services in Raleigh have been designed to make a positive impact on your business and deliver the best possible ROI on your IT investments.
Our business technology planning services include:
We also offer flexible, fixed-price service plans to properly maintain your infrastructure over time so you can continue to get the maximum benefit out of your IT spending.
60% of our clients have been with us for five or more years, and over a third of them have been with us for more than 10 years.
In an industry in which 40% of medium/small business owners who use managed IT services are looking to change their support services vendor (in any given year), our extremely low customer-turnover rate speaks volumes about our dedication to customer service.
And our commitment to customer satisfaction is matched by an equally strong commitment to our service team. We are able to attract and retain some of the very best computer engineering, computer support and customer service talent in the market, by maintaining an environment that is both challenging (in all the best ways) and supportive.
ITSco has been providing SMEs in Raleigh with IT solutions for over 25 years, and in that time, we’ve had the opportunity to help some of the area’s most inspiring businesses achieve their goals.
Our clients range from tech startups, to one of the area’s largest physician-owned medical groups (with over 2000 employees and 22 locations), to one of the largest computer technology companies in the world.
And although our clients and their needs vary, some aspects remain consistent: Their need for quality IT services – and our dedication to engineering excellence and customer service.
We know there are many IT companies in Raleigh, and we are proud to have built a long-term reputation based on trust and customer satisfaction.
Ransomware, malware, hacks, data breaches, phishing attacks. The bad guys never stop trying… and the risks never stop evolving.
As one of the leading IT services companies in Raleigh, we understand the risks – and we help our customers defend themselves against them. In fact, none of our customers has experienced a major security breach while under our IT managed services plans.
But we also know that security is expensive and that no cybersecurity defence can be perfect. That’s why we must be vigilant and practical when assessing risks and developing appropriate defence plans.
Safeguard your data and your business by taking advantage of reliable cybersecurity solutions and services from ITSco, a leading provider of managed IT services in Raleigh, Durham, RTP, The Triangle and The Triad.
Information Technology should be a driver of innovation and productivity, and not just a cost center.
Let ITSco’s managed IT services help you meet your business goals and create an Information Technology Infrastructure that is reliable, scalable and secure.
Contact us to find out how one of the most capable IT companies in Raleigh can help you increase your team’s productivity and profitability.