Managed IT Services

managed services

A regularly maintained network means fewer failures, more predictable costs, and a dramatic reduction in security risks. And that’s why the IT experts at ITSco are now offering a robust and flexible managed maintenance program to help our customers reap the benefits of managed services.

For a low, fixed monthly cost, you can have the peace of mind that comes with knowing your IT infrastructure is being monitored and maintained by your trusted partners at ITSco. Contact us today for a free consultation.

Program Features:

Monitoring and Management

Remote monitoring and management of all devices to ensure uptime and rapid response to any issues.

  • We install an advanced systems management platform on your network to support real-time monitoring, alerting, and remote access.

Preventative Maintenance

  • We take proactive measures to ensure that all of the critical devices on your network are healthy.
  • We provide system fault and performance analysis and remediation.
  • We assure timely installation of system patches and maintenance releases, optimizing performance and minimizing risks.

Security Management

  • Our services include proactively managed anti-virus, anti-spam, anti-phishing, and anti-malware solutions to keep your business secure.

Help Desk Services

  • Our help-desk team actively monitors your systems and is available to assist with all your support needs, delivering services remotely or on-site.

Advanced Engineering Services

  • In addition to managed services, ITSco offers a full compliment of system and network design and implementation services to support and maintain even the most complex IT environments.

Program Advantages:

A comprehensive IT solution: Greater security, stability and supportability are made possible through real-time monitoring, analysis and maintenance activities.

Reduced Network Downtime / Increased Productivity: Continuous insight into your network lets us reduce the likelihood of IT failures – and resolve issues more quickly when they do occur.

Faster Response Time: When issues do occur, a Help-Desk engineer who is familiar with your environment can provide rapid response via sophisticated remote management tools.

Simple, predictable pricing: Managed services are provided at a simple monthly price per device. Senior engineering services are provided at predictable hourly rates.