New employee set up and ready to work on their first day

Managed IT · Onboarding & Offboarding

IT onboarding and offboarding, done right.

Every new hire needs accounts, devices, and access on day one — and every departure needs all of it cleanly and completely revoked. ITSco handles both, so people are productive fast and nothing is left open behind them.

The Opportunity

Two moments where IT can't drop the ball.

A slow onboarding wastes a new hire's first week. A sloppy offboarding leaves credentials, data, and licenses exposed long after someone is gone. ITSco turns both into a consistent, documented process — fast for new starters, airtight for departures.

What's Included

Every step of the employee IT lifecycle.

Account Provisioning

Email, directory, and application accounts created and configured before a new hire's first morning.

Device Setup & Imaging

Laptops and workstations procured, imaged, and ready to use — with the right software and security already in place.

Role-Based Access

Each person granted exactly the systems and permissions their role requires — no more, no less.

Secure Offboarding

On a departure, every account is disabled and every credential revoked promptly and completely, on a documented checklist.

Data Handover

Files, mailboxes, and project data preserved and transferred to the right owner so nothing is lost when someone leaves.

License & Asset Recovery

Software licenses reclaimed and hardware returned to inventory, so you stop paying for seats no one uses.

Trusted by businesses across NC, SC & VA

EmergeOrtho
Southern Rehabilitation Network
CBRE
Phononic
Cambrex
NC Association of County Commissioners
Forty540
HR and IT coordinating an employee onboarding process

The Payoff

Productive on day one. Closed out on the last.

Standardizing onboarding and offboarding removes the scramble — and the risk. New hires contribute sooner, departing employees leave no open doors, and every step is recorded for compliance and audit.

  • New hires fully equipped before their first day
  • No orphaned accounts or lingering access after a departure
  • Reclaimed licenses and hardware off your cost line
  • A documented, repeatable process for every hire and exit

Ready when you are

One conversation. A clear picture of where your IT stands.

Book a Free Consultation

In Their Words

What our clients are saying.

ITSco has provided our technical support for the past 22 years, and, without a doubt, it has been the best vendor relationship that I have had in my professional career. They are reliable, honest, and have been a true partner through all our growth.
Chris AdkinsChief Administrative Officer, EmergeOrtho
With ITSco, we get great technical advice from people who actually care about the success of our business. ITSco is responsive to our needs no matter what level of support is requested.
Val LoretteChief Operating Officer, Berkshire Corporation
We have had a working relationship with ITSco for over ten years. ITSco is always there for us when we need them, and they have helped build up our IT infrastructure with robust resources that fit our security and everyday needs.
Marlene FulpAssistant Administrator, Piedmont Triad Anesthesia

FAQ

Onboarding and offboarding, answered.

How far in advance do you need notice for a new hire?

A few business days is ideal — enough time to procure or image a device and provision accounts. We can move faster when needed; the earlier we know, the smoother day one will be.

What does offboarding cover?

Disabling accounts, revoking access and credentials, preserving and transferring the employee's data, recovering hardware, and reclaiming software licenses — each step tracked on a checklist you can hand to HR or an auditor.

Free 30-Minute Consultation

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