Managed IT
A regularly maintained network means fewer failures, more predictable costs, and a dramatic reduction in security risks. ITSco offers managed IT for a low, fixed monthly cost. Your infrastructure, monitored and maintained by trusted partners.
The Promise
Managed IT services are a fixed-monthly-cost engagement where an outside team owns your monitoring, helpdesk, security, and infrastructure maintenance — replacing reactive break-fix billing and removing the need to build a full in-house IT department. ITSco has delivered managed IT to businesses across Raleigh, Durham, Charlotte, and the Southeast since 1996. Sixty percent of our clients stay with us 5+ years.
Program Features
The Advantages
Greater security, stability and supportability through real-time monitoring, analysis and maintenance.
Continuous network insight reduces failure likelihood and resolves issues more quickly.
Familiar Help-Desk engineers provide rapid response via sophisticated remote management tools.
Monthly price per device with predictable hourly rates for senior engineering services.
Explore the Program
Each part of your managed IT program is its own service. Click any line for the deep dive.
Stop Reacting. Start Preventing.
“ITSco is always there for us when we need them, and they have helped build up our IT infrastructure with robust resources that fit our security and everyday needs. We look forward to working with them for decades to come.”
Marlene Fulp·Assistant Administrator, Piedmont Triad Anesthesia
Trusted by businesses across NC, SC & VA
FAQs
Our managed IT program includes remote monitoring and management of all devices, preventative maintenance, proactively managed security (anti-virus, anti-spam, anti-phishing, and anti-malware), help desk services delivered remotely or on-site, and advanced engineering for complex IT environments.
We've been doing this long enough to know that no two companies are the same. To give you the most cost-effective, comprehensive approach, we recommend scheduling a free consultation to discuss your needs. See the ROI of managed IT services for the four dimensions we measure every quarter.
A managed services provider gives you a full team of certified specialists for less than the cost of a single in-house IT hire. The average full-time IT employee costs $97,430 per year before benefits, training, or turnover. ITSco delivers broader expertise, faster response, and predictable monthly costs.
Our help desk averages under one hour for critical events, with most issues resolved on the first contact through our remote management platform. Familiar engineers handle your account so they already know your environment.
Related Services
24/7 SOC monitoring, MDR, firewall management, and compliance programs that reduce your risk exposure before threats become incidents.
Managed cloud, migration strategy, and Azure and AWS support that scales your infrastructure with your business.
vCIO, vCTO, and vCISO engagements that align your technology roadmap with your business goals.
Free 30-Minute Consultation
Connect with trusted IT experts to scope challenges, identify risks, and drive better business outcomes.
