Privacy Policy

ITSco is an IT services and cybersecurity provider headquartered in Durham, North Carolina, with an additional office in Raleigh, North Carolina. We serve clients across North Carolina, South Carolina, and Virginia.

For questions about this Privacy Policy or our data practices, see the "How to Contact Us" section at the end of this document.

When you contact us through itsco.com — by submitting a form, booking a consultation, downloading a resource, or emailing us — you may provide information that identifies you, such as your name, business email address, phone number, company name, job title, and the details of your inquiry.

Submission of this information is voluntary. We will tell you at the point of collection whether specific fields are required for the service or response you are requesting.

When you visit itsco.com, our servers and third-party analytics tools may automatically receive standard information that your browser sends, including your IP address, browser type and version, operating system, referring URL, the pages you view on our site, and timestamps. We use this information to operate, secure, and improve the site.

We use cookies and similar technologies on itsco.com to keep the site functioning, remember your preferences, understand how visitors use the site, and measure the performance of our marketing.

We use the information you provide and the information collected automatically for the following purposes:

We do not sell your personal information. We share information only as needed to operate our business and respond to you.

itsco.com integrates with third-party tools such as Calendly (for booking consultations) and may link to other websites. When you interact with those tools or visit those sites, you are subject to their privacy policies. We encourage you to review them.

We retain the information you provide for as long as needed to respond to you, to provide services you have requested, to maintain business records, and to comply with our legal obligations. When we no longer need information for these purposes, we take reasonable steps to delete or de-identify it.

We take reasonable administrative, technical, and physical safeguards to protect information collected through itsco.com against loss, misuse, and unauthorized access. No internet transmission or storage system is ever fully secure; you should use discretion in what you submit through online forms or email.

You can decline cookies through your browser settings, though some features of the site may not function as a result. You can unsubscribe from our marketing emails using the link in any message we send. You can ask us to access, update, or delete personal information you have provided by contacting us as described below; we will respond within a reasonable timeframe consistent with our legal obligations.

itsco.com is directed to business audiences. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have collected information from a child, please contact us so we can address it.

We may update this Privacy Policy from time to time as our practices, technology, and legal requirements evolve. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated more prominently. We encourage you to review this Privacy Policy periodically.