IT Company · Durham, NC
An IT company in Durham that generates real value.
We understand the frustration that can arise. Furthermore, we offer reliable technology solutions to minimize downtime, enhancing productivity, and boosting ROI.
A Full-Service IT Company
Comprehensive IT solutions for Durham, NC businesses.
Remote Monitoring
We remotely monitor and proactively manage your network and devices, resolving issues before they can impact your business.
Cybersecurity
A multi-layered cybersecurity defense — SIEM and SOC services, firewall management, and endpoint protection.
Help Desk Services
Knowledgeable, courteous help desk support available remotely and on-site for your team.
Cloud Services
Cloud solutions our engineers plan, migrate, secure, and manage for improved reliability and scalability.
Customized SLAs
Choose the services you need with guaranteed response times defined in a service level agreement.
Disaster Recovery
Secure backups and tested disaster recovery plans that protect your data and operations.
Vulnerability Management
Automated vulnerability scanning and proactive, managed remediation to reduce risk.
IT Project Management
Seasoned engineers and project managers deliver your IT projects on time and on budget.
Trusted by businesses across NC, SC & VA
A Single Source for Technology
Reimagine IT management with an experienced partner.
Reimagining your IT management strategy is easier when you have an experienced partner on your side.
As one of the most trusted managed services providers, ITSco has helped local businesses reach their IT goals and improve their ROI for more than 25 years.
We strive to act as your single source for technology solutions and technical support by providing all of the managed IT services your business needs to succeed.
That’s why over 60% of our clients have been working with us for five years or more – and 30% of our clients have been partnering with us for more than a decade.
60%
Of our clients have been with us for 5+ years
25+
Years serving Durham & North Carolina businesses
0%
Of our clients have experienced a significant security breach
Why ITSco
Integrity, quality, and a commitment to your success.
When you partner with ITSco, you are working with an IT services company that brings integrity, quality, and a commitment to customer service to every engagement.
When you partner with our IT company, you’ll begin by advancing through a structured client onboarding process.
ITSco’s team of seasoned professionals will work with your team to understand your business goals and your current IT environment. We then create a roadmap that will describe technical risks, challenges and solutions – and help align future IT spending with the needs of the business.
Whatever scope of services is proposed – whether managed services or professional (project) services – they will be clearly defined and quoted, with a focus on delivering cost-effective, high-impact solutions quickly and reliably.
An Open-Book Approach
Complete transparency, nothing to hide.
Transparency is a critical component of all of ITSco’s services – from advanced engineering services to managed IT solutions.
Our IT company utilizes an open-book approach for every engagement: Your quote or proposal will include a clearly defined scope and budget for all of our offerings. For our managed IT services, your proposal will include a Service Level Agreement, as well as a breakdown of which services are offered and which services are out of scope.
Our “nothing to hide” approach gives you complete visibility into our planning and delivery process, so you’ll always know what to expect and understand how we maximize long-term value for your business.
In Their Words
What our clients are saying.
“ITSco has provided our technical support for the past 22 years, and, without a doubt, it has been the best vendor relationship that I have had in my professional career. They are reliable, honest, and have been a true partner through all our growth.”
“With ITSco, we get great technical advice from people who actually care about the success of our business. ITSco is responsive to our needs no matter what level of support is requested.”
“We have had a working relationship with ITSco for over ten years. ITSco is always there for us when we need them, and they have helped build up our IT infrastructure with robust resources that fit our security and everyday needs.”
IT services in nearby cities
Locally based
A genuine local partner — on-site when you need us.
ITSco is headquartered in Durham, NC, with on-site and remote engineers serving businesses across North Carolina, South Carolina, and Virginia. Being local means faster response times and a partner who truly knows your market.
Business office
4601 Creekstone Drive, Suite 102, Durham, NC 27703Free 30-Minute Consultation
Book your free 30-minute consultation with ITSco
Connect with trusted IT experts to scope challenges, identify risks, and drive better business outcomes.