IT Support · Charlotte, NC

Charlotte IT support that eliminates recurring issues.

Our IT support engineers will work with your team to eliminate recurring IT issues by addressing their root causes.

Full-Service IT Support

IT support services for Charlotte, NC businesses.

Customized SLA Support

Depend on a customized SLA that guarantees both remote and on-site IT support as needed and ensures that your IT issues are addressed quickly and effectively.

24/7 Monitoring

Rest assured that your network is running optimally at all times with 24/7 monitoring by our Charlotte IT support techs, who aim to remedy issues as soon as they’re detected.

Cybersecurity Support

Keep your devices and networks secure in the face of all manner of attack vectors, including ransomware, phishing, Man in the Middle (MitM) attacks and more.

Cloud Services

Benefit from state-of-the-art cloud solutions. Our IT support and services will see you through cloud migration and management with solutions that support scalability.

Dedicated Support Specialists

Enjoy access to an experienced team of IT support services specialists who are prepared to quickly address any IT questions or concerns you send their way.

Technology Procurement

Leverage the knowledge and expertise of our IT support professionals to procure the best and most cost-effective tech and software for your needs.

Disaster Recovery

Don’t let IT disasters keep you from running your business. Regular backups and comprehensive disaster recovery planning ensure you’re never left in a bind.

Computer Network Support

Improve the efficiency of your computer network with a managed IT support services team that will analyze, optimize and maintain your network.

Trusted by businesses across NC, SC & VA

EmergeOrtho
Southern Rehabilitation Network
CBRE
Phononic
Cambrex
NC Association of County Commissioners
Forty540

Small Business IT Support

The IT support company in Charlotte with 30 years of happy customers.

Make your IT investments count with network monitoring, cybersecurity support and disaster recovery services from Charlotte’s leading small business IT support company.

For your IT support needs, settle for nothing less than the IT support company in Charlotte with a track record of happy customers that spans two and a half decades. Small and mid-sized businesses choose ITSco because we deliver exactly what we promise: competitively priced, top-notch IT support and services that take the worry out of solving IT issues.

60%

Of our clients have been with us for 5+ years

25+

Years supporting Charlotte & North Carolina businesses

0%

Of our clients have experienced a serious security breach

Charlotte, North Carolina at dusk

Why ITSco

Computer tech support in Charlotte that supports your growth.

Don’t just react to IT risks as they happen; prevent them before they can materialize with help from a leading IT support team in Charlotte.

Our managed IT support services incorporate active, round-the-clock monitoring, security assessments and vulnerability management to maintain the security and stability of your network and devices.

We’ll also make sure your medium or small business is equipped to bounce back from catastrophe with effective business continuity planning.

A leader in computer tech support in Charlotte, ITSco is dedicated to delivering services that support our clients’ growth and improve their return on IT investments. When you win, we win .

Downtown Charlotte, North Carolina skyline

Part of Your Community

Local IT support with a name and a face.

ITSco is a part of your community. It’s what lets us offer swift, on-site support and what allows our customers to put a name to the faces answering their support requests—often the same faces for many years.

In addition to a low employee turnover rate, ITSco also has a low rate of customer turnover, with the majority of our clients staying on for 5+ years.

That’s because we offer timely IT support to Charlotte businesses to address a range of issues, from cloud migration and mobile device management to cybersecurity solutions and beyond.

In Their Words

What our clients are saying.

ITSco has provided our technical support for the past 22 years, and, without a doubt, it has been the best vendor relationship that I have had in my professional career. They are reliable, honest, and have been a true partner through all our growth.
Chris AdkinsChief Administrative Officer, EmergeOrtho
With ITSco, we get great technical advice from people who actually care about the success of our business. ITSco is responsive to our needs no matter what level of support is requested.
Val LoretteChief Operating Officer, Berkshire Corporation
We have had a working relationship with ITSco for over ten years. ITSco is always there for us when we need them, and they have helped build up our IT infrastructure with robust resources that fit our security and everyday needs.
Marlene FulpAssistant Administrator, Piedmont Triad Anesthesia

Ready when you are

Predictable IT costs, fewer surprises, measurable ROI.

Book a Free Consultation

IT services in nearby cities

Locally based

A genuine local partner — on-site when you need us.

ITSco is headquartered in Durham, NC, with on-site and remote engineers serving businesses across North Carolina, South Carolina, and Virginia. Being local means faster response times and a partner who truly knows your market.

Free 30-Minute Consultation

Book your free 30-minute consultation with ITSco

Connect with trusted IT experts to scope challenges, identify risks, and drive better business outcomes.